Connect to Microsoft technical resources

If you have a question about PhotoDraw, ask the Answer Wizard first. If you don't find what you need, you can get information from several Microsoft technical resources, including the Microsoft home page, the Microsoft Knowledge Base (KB), the Microsoft Software Library (MSL), Microsoft TechNet CD-ROMs, Microsoft Developer Network CD-ROMs, and Microsoft Press publications.

• If you have access to the World Wide Web and an Internet browser, you can visit several locations on the Microsoft Web site directly from PhotoDraw.
  
  
• You can use the Microsoft Knowledge Base (KB)--a collection of up-to-date articles that contain detailed how-to information, answers to technical-support questions, and known issues.
  
  
• You can use the Microsoft Software Library (MSL)--a collection of free binary (nontext) files, such as device drivers, utilities, Help files, and technical articles for all Microsoft products.
  
  
• If you don't have access to the Web, you can subscribe to the Microsoft TechNet CD-ROM or the Microsoft Developer Network CD-ROM to gain access to the Knowledge Base, Microsoft Software Library, and other technical information.
  
  
• You can order Microsoft Press books, resource kits, and interactive training materials to train and support yourself and others who use Microsoft Word.
  
  
• If you have a computer with a modem and a communications software program, you can use the Microsoft Download Service (MSDL) to obtain device drivers, patches, and software updates.
  
  
• You can order Application Notes and popular articles from the Knowledge Base by fax, using the toll-free FastTips service.